These Terms & Conditions specifically govern any transactions finalized on the Skinluume platform. They act as a binding extension of our broader Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
Eligibility & Customer Responsibilities
To shop with us, you must have the legal capacity to form a binding contract in your local jurisdiction. It is your responsibility to maintain accurate billing, shipping, and contact details, and to secure any activities associated with your shopper account.
Order Acceptance & Contract Formation
Adding SPF products to your cart and proceeding to checkout serves as an invitation to offer. A formal, legally binding sales contract for our sun care essentials is only established when we officially accept your order and issue a dispatch confirmation. Please note that automated order receipt emails do not guarantee fulfillment and do not restrict us from conducting subsequent inventory checks, fraud reviews, or price corrections.
Payments, Pricing & Taxes
All accepted payment methods and product prices are clearly outlined at checkout. Your final order total will reflect all applicable taxes, shipping fees, and any other disclosed charges. Be aware that your financial institution or payment gateway may apply cross-border transaction or currency conversion fees; Skinluume does not control and cannot be held liable for these third-party costs.
Shipping and Risk of Loss Available delivery methods depend on your destination and our current sunscreen inventory. The risk of product loss transfers to you in accordance with relevant local consumer protection laws. To the extent permitted by law, the legal ownership of all Skinluume products remains with Shuzhen LLC until your full payment clears successfully.
Returns, Refunds & Statutory Rights All return and refund procedures are exclusively governed by our official Return & Refund Policy. Your mandatory statutory cancellation rights, product compliance warranties, and other local consumer guarantees remain in full effect. In any instance where these Terms offer less protection than your local laws require, your statutory rights will legally take precedence.
Force Majeure (Events Outside Our Control)
Skinluume cannot be held liable for any fulfillment delays or failures caused by unforeseeable events beyond our reasonable control. Such situations include, but are not limited to, severe weather, natural disasters, government actions, carrier strikes, infrastructure failures, or widespread network outages.
Severability & Support
If any provision within these Terms is found to be legally invalid or unenforceable, the remaining sections will continue to be fully operational.
For any purchase-related inquiries or assistance, please contact us directly at service@skinluume.com.
Business Identity & Contact Information Skinluume is owned and operated by Shuzhen LLC.
Business Address: RM 102, 1/F, THE CLOUD, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
Customer Support Email: service@skinluume.com
Official Website: skinluume.com